The Complete Patron Experience Webinar | True Tickets + easy-connect

A Practical Conversation for Arts & Culture Organizations

See How True Tickets + easy-connect Work Better Together

Patron relationships extend far beyond the ticket purchase. They are built through the moments surrounding an event, from engagement and transactions to sharing, attendance, and what comes next.

Join Vivo Performing Arts, Pacific Symphony, Tessitura, easy-connect, and True Tickets for a practical conversation about creating a more complete, connected patron experience.

Together, True Tickets and easy-connect give arts organizations a more complete way to serve and engage their audiences. easy-connect builds audience engagement apps for arts and culture: each organization gets its own branded app, connected to its existing ticketing system. Through the app, easy-connect brings community, loyalty, and more ways for patrons to engage and transact around an event, from food and beverage to seat upgrades, while True Tickets keeps the venue connected to the people who actually attend as tickets move through the event journey. The result is a richer, more connected patron experience and a clearer view of the full audience.

Learn more about easy-connect: www.easy-connect.io

WEBINAR AGENDA

11:00 AM - 11:05 AM ET

WELCOME AND INTRODUCTION

Welcome and introduction by Jack Rubin, co-founder and former CEO of Tessitura Network and strategic advisor to both True Tickets and Victory Live.

11:05 AM - 11:10 AM ET

WELCOME AND THE TESSITURA PERSPECTIVE

Debra Weissman opens the conversation with the Tessitura perspective on connected partner solutions and the opportunity to create a more cohesive patron experience.

11:10 AM - 11:20 AM ET

BETTER TOGETHER: TRUE TICKETS + EASY-CONNECT

True Tickets and easy-connect share why the partnership came together, the strengths each company brings, and how the two solutions complement one another across the patron journey.

11:20 AM - 11:35 AM ET

VIVO PERFORMING ARTS: THE EXPERIENCE IN PRACTICE

Vivo Performing Arts shares its experience with easy-connect, what is working for its organization and audience, and how it is thinking about an increasingly connected patron experience.

11:35 AM - 11:50 AM ET

PACIFIC SYMPHONY: BUILDING THE CONNECTED EXPERIENCE

Pacific Symphony shares what drove its decision to adopt easy-connect, what the organization hopes to accomplish, and how it is thinking about the patron experience as the pieces come together.

11:50 AM - 12:00 PM ET

Q&A

Open forum for questions and answers.

COMMUNITY, ENGAGEMENT & LOYALTY

easy-connect gives arts organizations a branded mobile experience where patrons can engage, transact, build loyalty, and stay connected around the event.

CONNECTED TICKET JOURNEY

True Tickets keeps venues connected to the people who actually attend as tickets are accessed, shared, reshared, resold, and scanned.

A CLEARER VIEW OF YOUR AUDIENCE

Attendee identity and ticket activity are recorded in Tessitura, giving organizations richer first-party data and more opportunities to build lasting audience relationships.

The Complete Patron Experience

A Practical Conversation for Arts & Culture Organizations

See How True Tickets + easy-connect Work Better Together

YOUR PRESENTERS

WEBINAR AGENDA

REGISTER FOR THE WEBINAR