The Team Behind True Tickets
We’re a digital ticket delivery service built by people who understand what venues need: control, visibility, and real connection with their audience.
OUR MISSION IN ACTION
At True Tickets, that means improving the patron experience while giving live events, arts, and cultural organizations greater control, deeper visibility, and smarter ways to grow. We help venues reduce fraud, drive incremental revenue, and streamline front-of-house operations—preventing the heartbreaking moments when patrons arrive with fake or lost tickets, unsure if they’ll get in.
With secure digital delivery and dynamic QR codes, ticket holders can access their tickets easily and share them seamlessly when plans change.
For venues that choose to offer it, our optional PatronSafe Resale capability provides a safer, more transparent resale experience—on their terms. And through every ticket’s journey, we maintain full visibility. Venues can now see who’s actually in the seat—not just who bought the ticket—transforming anonymous attendees into known patrons and revealing previously hidden shadow audiences. That means stronger relationships, better data, and a real path to building lasting loyalty.
MEET OUR AMAZING TEAM
- LEADERSHIP
- PRODUCT DEVELOPMENT
- OPERATIONS & MARKETING
Leads ticket wallet development, ensuring a consistent and highly performant user experience.
"At Roundhouse, we’ve partnered with True Tickets since 2022, and we’ve seen firsthand how their approach goes beyond just technology—it’s about partnership. True Tickets understands this and continues to invest in our relationship, delivering significant value to our organization year after year."

Ideas That Are Reshaping Live Events
From shadow audiences to stronger patron connections, our leadership shares fresh thinking to help venues grow, adapt, and lead with confidence.
Three Years On: Jack Rubin Reflects on True Tickets’ Impact and the Future of Digital Ticketing
PatronSafe™ Ticket Resale: Flexibility for Your Patrons, On Your Terms
Zuni and True Tickets Provide Secure Digital Ticketing to the Sydney Opera House
Custom Content Blocks Turn Every Ticket into a Line to Your Audience
TRY OUR DEMO
Experience how easy it is for your patrons to access, share, and use their tickets—with real sample events in a live Tessitura environment.
